Author Archive: Musnad E Ahmed

Musnad E Ahmed

Sales organization and business process outsourcing specialist with over 15 years experience in building and running highly efficient sales and customer support organizations, and in providing board and project level consulting to the sales and service organizations of leading companies all over the globe. Developed and implemented staffing strategies and programs that improved operational outcomes and maximized the available staff resources. Specializes in client experience, business process re-engineering, business requirements development, contact center optimization, customer relationship Management, staff training and motivation, and organizational analysis. Has led multiple teams in the successful development and implementation of new business models in BPO industries. [social-menu class="social-menu mt-10" links="https://www.facebook.com/musnad.skytech,https://www.linkedin.com/in/musnad/"]

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