South Asia is one of the largest hubs of BPO industries. It stands as one of the fastest-growing destinations for outsourcing as the years of work have created specializations among the employed populace.
Out of all these, there are ten notable BPO organizations that have dominated the scene as the leading figures in this industry. Here we will shed light on these ten best BPO companies in South Asia and how they rank in this industry.
The Top 10 BPO Companies
There are countless BPO giants operating in South Asia, however, these ten BPO companies stand out among the competition. They’ve stood the test of time and changing trends to cement their legacy among the greatest of all times.
Open Access BPO
Open Access BPO is a multilingual outsourcing organization with operations in the Philippines’ Makati and Davao, Taiwan’s Taipei, China’s Xiamen City, and Las Vegas.
Open Access BPO, which was established in 2006, employs 1000+ people and provides multilingual customer care, sales, digital content development, and back-office outsourcing services.
This company works in different business sectors such as consumer products, financial services, manufacturing, retail, supply chain, logistics, and transport.
Wipro is a famous Indian IT, consultation, and outsourcing company.
The organization, which is founded in Bangalore, India, provides assistance to corporations in finance, marketing, tourism, education, and other sectors.
Over 150,000 people work for Wipro worldwide physically or remotely.
They have reputed clients like Walmart, Philips, Best Buy, and HP. The industries and sectors that they work for are cloud computing, customer support, healthcare data analysis, digital or internet marketing, outsourcing, and procuring.
SkyTech Solutions was founded in Dhaka, Bangladesh, in September 2013.
With humble beginnings, Skytech has now reached the status of a BPO giant in its country of origin.
SkyTech caters to businesses of all sizes with client satisfaction as the primary goal.
In time, SkyTech adapted to the changing trends in BPO and expanded its horizons to excel in a multitude of services.
SkyTech is currently providing services such as telemarketing, customer support, back-office outsourcing, finance, and web design & development. It has an estimated workforce consisting of 250-300 employees.
Quantanite is the new and upcoming giant among BPO companies.
They pay attention to every client, offer ideas, and collaborate with them.
It was founded in 2013 in Dhaka, Bangladesh and now it has over 1000 employees worldwide.
Quantanite combines human resources, finances, and technologies to help clients enhance their critical business features such as talent, adaptability, efficiency, and the best possible customer service.
Quantanite combines human resources, finances, and technologies. They help clients enhance their critical business features such as talent, adaptability, efficiency, and the best possible customer service.
SunTec India is an IT outsourcing company that specializes in digital corporate data processing, e-commerce, and digital advertising.
The organization has a developing worldwide presence across more than thirty countries.
They have major clients such as Pepsico, Panasonic, Honda, and Bose.
With its headquarters in New Delhi, India Suntec accommodates more than 1000 employees globally.
The services they provide are data entry and support, web & app development, and content creation along with SEO services, e-commerce, image editing & processing, and cloud computing.
ASL BPO was founded in Dhaka, Bangladesh in 2014 as a corporate process outsourcing company.
Its main goal is to provide outsourcing solutions for small and midsize enterprises, allowing them to save time and expense while focusing on growth and development.
This company accommodates over 1000 employees who work directly or indirectly worldwide.
They provide services such as security services, back office, customer support, etc.
Acquire BPO is a worldwide business outsourcing firm headquartered in Pasig City, Philippines, having branches in Calabarzon and Central Luzon, while also operating in Australia and the United States.
Acquire BPO was established in 2005 and employs over 1100 staff.
It offers non-voice BPO and back-office services as well as communication services. They cater to renowned clients such as Flexigroup, Monat, Samsung, and KFC.
Acquire also works for education, retail industry, telecommunication, financial services, and media.
Plaxonic Technologies is an Indian BPO company that specializes in customer care and IT.
Plaxonic is based in Noida, India, with operations in the United States, Dubai, and Hong Kong.
The main office has around 200+ employees in Noida, Delhi. They provide various BPO services such as omnichannel customer support, e-commerce, virtual assistance, web, and software development as well as data analysis
The top clients they have are Herbalcart, WonkCoin, and Victory Tractor.
Octopus Tech is a major Server Message Block and business provider of web design and call center services.
The firm, which is based in Haryana, India, also provides virtual assistance and digital marketing services.
The main office has 100+ diligent employees. The company excels in BPO services such as web design and SEO, Telemarketing, Legal Processing, Data Entry, Customer Support, and Medical Transcription Services.
Their most well-known clients are Amazon, Avant, Goodyear and the Trade Desk.
DIGI-TEXX is a top-rated BPO firm established in 2003 at Ho Chi Minh City, Vietnam.
Their 49-person team focuses on back-office services, communication services, IT and cost-effective solutions for small and mid-range financial services and real estate companies.
Other than that they have over a thousand employees working for them worldwide. The exclusive BPO service they provide is financial services for small and mid-range businesses and in the real estate industry.
They are currently providing round-the-clock services for Nippon Airways.
Although these are only a few, South Asia has countless BPO organizations which continue to grow and excel every year. Globalization and the pandemic has resulted in a shift towards outsourcing, where Asian countries rank best.
These rankings are always under constant change due to strong competition. Offshore clients seeking excellent service will find it useful to have large numbers of specialized staff serving under them at all times.