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7-Things-to-Consider-Before-Outsourcing-eCommerce-Services

7 Things to Consider Before Outsourcing eCommerce Services

The competition is fierce all across the globe as increasing numbers of eCommerce businesses switch to outsourcing as the best option for growth and success. Consequently, the eCommerce industry benefits the most from this major transition. It is understandable to jump straight into action by outsourcing while going head to head with the competition; however, …

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Outsourcing-Administrative-Tasks

Here’s How Outsourcing Admin Tasks Can Help Your Business

Think of a successful business. Pick any name that comes to your mind. Let’s say, the name that came to your mind was Apple or Nike. You know them by their offered products. Ever wonder about the responsibilities of running such a business? Well, that’s what the administration does. While it’s a very important task, …

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Multi Channel Communications Benefits

Multichannel Communications: 7 Usage & Benefit Tips

Communication is the key that drives the world of business. Its role in the facilitation of business processes is what makes it all run smoothly uninterrupted. Third-party or contracted agencies rely on communications that are mostly conducted offshore while staying in touch with clients and the customers they reach out to is only possible through …

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virtual assistant for internet marketing

How to Hire a Virtual Assistant for Internet Marketing

In the twenty-first century, an effective digital or internet marketing plan may either make or destroy your business. This is, however, a specialist field that requires professional support and consistent nurture. If you’ve been managing your company’s online presence on your own, it’s time to engage a virtual marketing assistant to attain more. Continue Reading …

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BPO and KPO

Difference between BPO & KPO – What’s best for you?

Outsourcing, as we know, has introduced itself as one of the best viable options for businesses and industries to strive and grow, especially during these trying times of the Coronavirus pandemic, which has caused companies to switch their operations to a more sustainable solution. However, a few facets of outsourcing may confuse the general public, …

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B2B Lead Generation

7 Effective B2B Lead Generation Strategies in 2021

If you’ve gone through other B2B Lead Generation Strategy articles, you probably know by now there are no foolproof plans that guarantee absolute success. Effective lead generation practices come from consistent hard work and complete collaboration. Now you may argue that there are overnight success stories. Still, we’d like to counter that argument with the …

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Difference of Customer Service & Customer Support

Customer Service vs Customer Support – Which One’s for You?

The outsourcing industry offers many services to growing and established businesses, and it can sometimes be challenging to know their specifics. With the plethora of different names, we take it upon ourselves to explain to you in detail what these are and put forward their differences. The terms “customer support” and “customer service” are often …

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Difference of Customer Service & Technical Support

Customer Service vs Technical Support – Which One’s for You?

Outsourcing in recent years has shifted its focus to help businesses connect with their customers in various ways that help maximize their revenue. There are so many services offered that the multitude of overlapping names can often diminish their actual meaning and function to the layman. The two services we are concerned with most are …

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