Outsource Your
Order Management Services
Managing Customer Orders is as important as acquiring them. Order Management is a highly dynamic task. From customer order, payment and inventory management down till delivery – everything needs to be perfect. This ensures excellent Customer Experience.
Our Services in a Glance
No one expects user generated content to be entirely clean or thoroughly checked before they are published, which is why we make sure everything checks out perfectly before it hits the servers.
Preparing Order
Starts with a Customer Checking out
Confirming Order
Transfer Order Information to Seller
Order Entry
Inventory Management, Billing & Cancellations
Order Processing
Prepare Shipping Documents & Schedule Delivery
Order Shipment
Tracking Order and Logistics Support
Order Status
Sending Customer Order Status Updates
Order Management Process
Outsourcing Benefits
Industries we serve
Ecommerce
Fast Moving Consumer Goods
Logistics
Tourism & Hospitality
Travel
Entertainment & Media
Energy
Information Technology
How’re We Different?
Fully Organized Process
We Streamline the order processing
and break it down into simple parts.
This ensures maximum efficiency.
Highly Skilled Professionals
Fully trained and experienced
professionals are divided in task forces
Specialized in handling their bits of the task.
Scalable Service
Demand for your service may pick up
during peak seasons. We can arrange
for more employees within a short notice.
24/7 Customer Service
We provide you with 24/7
Customer Service which means
complete customer satisfaction.
Transparent Work process
We provide you with regular reports,
metric & access to a dashboard that
allows you to supervise and relegate work.
Omnichannel Support
Your Customers are able to reach
out through multiple communication
channels which are all connected!
FAQs
To get the fastest answer for any question simply contact us and ask anything.
